Privacy Policy

cheapmedi

Last Updated: 18 August 2026
Your Privacy Matters

We respect your privacy and are committed to protecting your personal information when you use our website and payment services.

1. Introduction

Welcome to cheapmedi. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or make a payment through our website.

By using our website or making a payment, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect limited information that is necessary to process payments, provide our services and communicate with you.

Information You May Provide

  • Full name
  • Email address
  • Mobile/phone number
  • Billing or transaction-related information
  • Order or payment reference details
  • Other information voluntarily provided by you

Technical Information

When you access our website, certain technical information may be automatically collected, such as IP address, browser type, device information, operating system, referring page and general usage information.

3. Payment Information

Our website may provide online payment facilities for collecting payments from customers.

Payments may be processed through Paytm and/or other third-party payment gateways or payment service providers that we may use from time to time.

Payment Security

We generally do not store complete debit card, credit card, UPI PIN, CVV or net-banking credentials on our own servers. Payment details are handled by the applicable payment gateway or payment service provider according to its security and privacy practices.

Depending on the payment method selected by you, you may be redirected to the payment gateway's website, app or secure payment interface to complete your transaction.

4. Use of Your Information

We may use the information we collect for purposes including:

  • Processing and confirming your payments
  • Providing products or services purchased by you
  • Generating invoices, receipts or transaction records
  • Responding to customer support requests
  • Preventing fraud, misuse or unauthorized transactions
  • Maintaining website security
  • Improving our website and services
  • Complying with applicable legal and regulatory requirements

5. Payment Gateway and Third-Party Services

We may use third-party payment gateways and service providers to securely process transactions.

These providers may include Paytm or other payment processors, banks, payment aggregators and related financial service providers.

When you use a third-party payment service, your information may also be subject to that provider's own privacy policy and terms of service.

We recommend reviewing the privacy policies of the applicable payment service provider before completing a transaction.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted third parties where necessary to operate our website and provide our services, including:

  • Payment gateways and payment processors
  • Banks and financial institutions
  • Technology and hosting providers
  • Website security and fraud prevention services
  • Professional service providers
  • Government authorities where legally required

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

8. Cookies

Our website may use cookies or similar technologies to maintain sessions, improve website functionality, remember preferences and understand general website usage.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9. Data Retention

We retain personal and transaction-related information only for as long as reasonably necessary to provide our services, maintain transaction records, resolve disputes, prevent fraud and comply with applicable legal, tax, accounting or regulatory obligations.

10. Refunds and Payment Disputes

Any refund, cancellation or payment dispute will be handled according to the applicable terms and policies of our business and, where applicable, the payment gateway or payment service provider.

A successful payment does not automatically guarantee acceptance of an order or service if the transaction is found to be unauthorized, fraudulent, duplicated or otherwise invalid.

11. Fraud Prevention

We may use transaction information and technical information to detect, investigate and prevent fraudulent or suspicious activities.

We may cooperate with payment gateways, banks, financial institutions, law-enforcement authorities and other relevant organizations when necessary to investigate suspected fraud or unauthorized transactions.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. External Links

Our website may contain links to third-party websites, payment services or other external services.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of each external service that you visit.

14. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, payment methods, legal requirements or business practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, you can contact us using the information below.

Business Name:
Cheapmedi medical store

Email:
info.medicine@cheapmedi.com